Ethics

How to tackle increasing AI fraud in insurance using blockchain

AI is reshaping industries, including the insurance industry. While insurers are adopting AI for automation and underwriting, fraudsters are using the same technology to create deepfakes: fake photos, videos, or documents convincing enough to fool even experienced claim adjusters. Sutirna Chakraborty of the IFoA's Professionalism, Regulation and Ethics Working Party explores how blockchain can tackle it.