The power of volunteering

Volunteering is a distinctive and defining characteristic of the actuarial profession – one that truly sets it apart from many others. Across the profession, countless members devote their time, skills and energy to advancing actuarial science and supporting the next generation. This spirit of service reflects a shared belief that the profession is strongest when its members actively give back to it.

Throughout my volunteering journey, I have been inspired and guided by two quotes. The first, by Sir Francis Bacon, states: “Every man is a debtor to his profession.” The second is “Vasudhaiva Kutumbakam,” a Sanskrit phrase meaning “the entire world is one family.” Together, these ideas capture the essence of volunteering for me: a responsibility to contribute to one’s profession and a belief that what one has in abundance – whether time, knowledge or experience – should be shared.

My actuarial journey began in Mumbai in 2006 and, five years later, took me to the shores of the UK. As I approached qualification, a recurring question surfaced in my mind: What next? With the rigour of examinations behind me, I found myself with time that was no longer consumed by study. Around me were individuals who were already contributing meaningfully to the profession through volunteering. Their example inspired me to consider how I, too, could give back.

This led me to volunteer with a newly formed regional society supported by the IFoA – the Indian Actuarial Network UK. The network was created to support and champion actuaries of Indian origin by providing a platform to network and exchange knowledge, celebrate the shared cultural threads that bind us and support actuarial students through outreach sessions at universities. 

I began my journey as a committee member and later had the privilege of chairing the group. Supported by a highly enthusiastic and dedicated committee of actuarial volunteers, I experienced firsthand how meaningful value can be created for members by harnessing the collective power of collaboration and networking.

Buoyed by this experience, I went on to volunteer for technical working parties, including those focused on equity release mortgages and the Solvency UK Taskforce. I also became involved with the IFoA Foundation as a member of the South Asia Committee. More recently, I extended my volunteering journey by standing in the IFoA Council elections, which resulted in my election to Council.

I am a great admirer of the many networks supported by the IFoA and it was through one such network that my journey to Council truly began. A simple yet powerful message – “If not you, then who?” – sparked action. Inspired by the women who have powered and shaped the profession and encouraged by colleagues and peers with whom I shared my intention, I decided to put myself forward. The positive experience of standing for election reaffirmed my belief in the openness, inclusivity and encouragement that characterise our profession.

Volunteering has added immense value to me, both personally and professionally. On a personal level, it has enriched me by instilling values of gratitude, generosity, sharing and giving without expectation – principles closely aligned with the Hindu philosophy of Karma. It has taught me patience, humility and the importance of listening – particularly when working with people from diverse backgrounds, cultures and stages of their careers. Above all, it has reinforced my faith in the goodness and generosity of people. Throughout my volunteering journey, every individual I have approached for guidance, support or collaboration has responded with remarkable kindness and willingness to help.

From a professional perspective, the benefits of volunteering have been equally significant. Working alongside actuaries from across the industry has broadened my understanding of different practice areas, regulatory environments and perspectives. Learning from peers and senior members of the profession has enhanced my technical insight and professional judgement. 

Volunteering has also helped me develop leadership, communication and stakeholder management skills – capabilities that are a great support to my day-to-day professional role. Additionally, the relationships formed through volunteering have expanded my professional network and increased my confidence in contributing to discussions, decision-making and governance at a senior level.

My involvement with the IFoA Foundation has been remarkably moving. Through this work, I encountered candidates from diverse socio-economic backgrounds and witnessed firsthand the transformative power of education – not only for individuals, but for the families and communities around them. These experiences served as a powerful reminder of the broader social responsibility our profession holds and the profound difference that targeted support and opportunity can make.

The most rewarding aspect of volunteering has undoubtedly been the people. Meeting members of the profession and hearing their journeys, engaging with university students whose energy is both a painful reminder of my age and a reassuring sign of the profession’s future, and connecting with long-standing volunteers who have been contributing selflessly for many years – each of these experiences has been deeply inspiring. 

Judging the first edition of the IFoA Volunteer Recognition Awards was itself an inspiring experience. It showcased the many ways in which individuals contribute to the profession – often behind the scenes and without recognition. Each contribution, whether highly visible or quietly impactful, is equally meaningful. It was an absolute honour to be part of celebrating those efforts.

Volunteering has shaped my journey in ways I could not have anticipated. It has enriched my life, strengthened my professional identity and reaffirmed my belief that when we give back to our profession, we also move it – and ourselves – forward.